Get in Touch
Our team is here to answer your security questions
Reach Our Team
Whether you have questions about our services, need technical support, or want to discuss custom security solutions, we are ready to assist.
Office Location
Level 14, 77 King Street
Sydney NSW 2000
Australia
Email Address
Business Hours
Monday to Friday: 8:00 AM – 6:00 PM AEST
Saturday: 9:00 AM – 2:00 PM AEST
Sunday: Closed
Emergency fraud response available 24/7 for existing clients
Visit Our Sydney Office
Located in the heart of Sydney's financial district, our office is accessible via public transport and offers secure visitor parking. Schedule an appointment for in-person consultations regarding enterprise-level security needs.
By Train
Wynyard Station (5-minute walk)
Martin Place Station (7-minute walk)
By Bus
Routes 333, 389, and 394 stop within 200 meters
Parking
Secure visitor parking available on Level 2. Validate at reception for discounted rates.
Common Questions
How quickly can service activation occur?
Most accounts are fully monitored within 24 hours of completing enrollment. Enterprise plans may require 48-72 hours for custom configuration.
What happens if fraud is detected?
You receive immediate notification via your preferred contact method. Our team provides step-by-step guidance on securing your account and disputing unauthorized transactions.
Can I change plans later?
Absolutely. Upgrade or downgrade your service level at any time. Changes take effect at the start of your next billing cycle.
Do you work with all Australian banks?
Our monitoring integrates with the vast majority of Australian financial institutions. Contact us to confirm compatibility with your specific bank.